Our devices are all tested to a 35-point quality control inspection and are 100% functional. Cosmetic condition is ranked at three levels:
Condition Ranking
What to Expect
Excellent
The device is like new. There are no cosmetic blemishes, scratches or signs of wear.
Good
The device may show light signs of use such as hairline scratches on the screen or small abrasions on the body.
Fair
The device may show significant signs use such as apparent scratches in the screen or abrasions, indentations or scratches on the body. 100% functionality is assured however.
B-Grade
A defect was noted during the 35-point inspection process and the device has been discounted accordinly. See "Product Details > Condition" for a description of the issue.
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